[53] Because of these limitations, SingleRide Tickets are not frequently used, having been used by only 3% of subway riders in 2009. Edit your registration information to change your phone number, mailing address or e-mail address. % of people told us that this article helped them. Three hundred thousand cards were printed in remembrance of Hurricane Sandy the previous year. [163], In November 2020, the MTA celebrated Veterans Day with Veterans Day themed MetroCards. [30][31], As a result of Hurricane Sandy in October 2012, three free transfers were offered on the MetroCard. Its time to add value! Using the Fair Fares NYC MetroCard, eligible New York City residents receive a 50% discount on subway and eligible bus fares. Transaction receipts display the 20 most recent card charges. Options for subways and buses include Pay-Per-Ride, 7-Day (Weekly), and 30-Day (Monthly) Unlimited Ride. If you need to reload an unregistered card, visit this page. Senior citizen MetroCards are received via application[69] or by submitting the application in person with required ID and copies of proof of age at the NYC Transit Customer Service Center at 3 Stone St in lower Manhattan and act as a combination photo ID and MetroCard. 202.637.1328, SMARTRIP CUSTOMER SUPPORT If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services. All Bee-Line and NICE services (including services signed as express) are local services for purposes of the fare except for the BxM4C. Message displayed for Student MetroCards, where '1' is the number of rides left for the day. If your Go-To Card or pass fails to work on a bus, use another form of payment. PATH fare vending machines can dispense MetroCards. Two consecutive free transfers are available with the MetroCard for certain transfers. Provide the MTA phone representative with the MetroCard number and any other information the representative requests. After you validate the card, the display will show the remaining balance and when the transfer expires, if applicable. This chip not only keeps track. The machines also comply with the Americans with Disabilities Act of 1990, through use of Braille and a headset jack: audible commands for each menu item are provided once a headset is connected and the proper sequence is keyed through the keypad; all non-visual commands are then entered via the keypad instead of the touchscreen. If you have it setup for multiple metroCARDs, you can have different recharge values for the different cards. Go to section 6 for a Select Bus Service machine claim. You can also fax a note with the SmarTrip card serial number, your name, address, and email address to 202-962-1035 or mail the same information to: SmarTrip Regional Customer Service Center PO Box 220568 Chantilly, VA 20153 It's stored in MTA databases. This is very important! This MetroCard is not valid on any other services. [85][86][87], All fares are in US dollars. The 7 Day Express Bus Plus MetroCard is the only Unlimited-Ride MetroCard accepted on MTA express buses. The MetroCard is expected to be phased out by April 2024. 1200 New Jersey Avenue, SE MetroCard: Automating New York Citys Public Transit System. After-Hours Commuter Service Pilot Program, Keeping Metro Safe, Reliable and Affordable. A MetroCard holder can spend up to $80 in one transaction and up to a total value of $100. On April 9, 2021, Metro announced that they would be phasing out their first generation SmarTrip Card which contains outdated chip technology. Half of the ridership increase between 1997 and 1999 was attributed to these incentives.[20]. All booth transactions must be in cash.[123]. Initially the display will show the current fare. [32] Finally, a three-hour transfer window applied from transfers from any subway station to the Q22 or Q113 routes of MTA Bus, and then to the n31, n32, and n33 routes of NICE.[32]. The card program is managed by the NYCDOE Office of Pupil Transportation. If not, you can print this form (or get one from a station agent) and mail it to us here: If you believe that you were incorrectly charged by an OMNY reader, you can dispute a charge in a couple of ways: Our goal every day is to give you the best service possible and, when something goes wrong, to fix the problem as quickly as we can. After that time, the expired MetroCard must be sent to MetroCard customer claims. SmartLink is the only Unlimited-Ride card accepted on PATH. [55], The Pay-Per-Ride MetroCard can be filled with an initial value in any increment between $5.50 and $80, though vending machines only sell values in multiples of 5 cents. FOR SALE! Before we can start your card replacement we need to know more about your card. The 7-Day Unlimited Ride MetroCard, the 30-Day Unlimited Ride MetroCard, and the 7-Day Express Bus Plus MetroCard costs $33, $127, and $62, respectively. The metal may keep your card from being read properly. This will use the contactless payment system, with riders waving or tapping credit or debit bank cards, smartphones, and/or MTA-issued smart cards to pay their fare. It is the primary payment method for the New York City Subway (including the Staten Island Railway ), New York City Transit buses and MTA buses. Log in to or create a Metrocard account here: You can also add funds to your Metrocard after you've logged in. Minneapolis/St. Metro Transit is a service of the Metropolitan Council. Please ensure that you have the following information: Date and time of incident Metro is offering customers several convenient options, including mail-in, online, phone or in-person, to make the switch and transfer any balance to a new or existing SmarTrip card or virtual SmarTrip card on a mobile device. The MetroCard technology has no public documentation, and has never been made available to criminal defendants who might dispute claims that a simple bend to a MetroCard alters its data as read by a turnstile computer in the way claimed by Manhattan prosecutors. Each time you submit the form, well enter your name into a drawing to win free rides. Product name and model number (or Product NO or P/N on labels): Identifies your product in a series (for example, HP Spectre Folio . The expiration date is usually about one year from the date of purchase. Get a Go-To Card Add value/check balance. Formerly, there was also a half-fare card that could only be used on non-express buses, discontinued in mid-2019. Express bus fares do not contribute, and EasyPay cannot be used on PATH trains. Depending on the system, you may be able to check your balance online, at the station, while boarding the transportation vehicle, or by calling an information line. Children under 44" tall ride for free with fare-paying rider; limit is 3[75] except for NYC Ferry. Proceedings of the First International Conference on Urban Transportation Systems, American Society of Civil Engineers, Miami, Fla. (March 2125, 1999). They use separate readers that are not compatible. We no longer support this browser, so parts of the site might not work as you expect them to. reduced-fare metrocard expired; metrocard serial number; A simple tutorial on editing Replacement Of Lost Damaged Metro Card Form Online. NOTE: On METRO A,C, and Orange Line buses, pay your fare BEFORE you board. [62] However, although the AirTrain fare is also payable using a regular Pay-Per-Ride MetroCard, no discount is given for Pay-Per-Ride cards. Pay-Per-Ride MetroCard and OMNY customers cannot make subway-to-subway transfers by exiting the turnstile and entering again, with two exceptions: Until 2011, an extra out-of-system subway-to-subway transfer was allowed in Long Island City, Queens, between 23rd StreetEly Avenue/Long Island CityCourt Square on the IND Queens Boulevard and Crosstown Lines and 45th RoadCourt House Square on the IRT Flushing Line. Failure to do this may result in a delay in receiving additional . Every MetroCard can be refilled in increments of 7 or 30 days' worth of unlimited ride time, or with pay-per-ride value, but time is used before value unless the time on the card cannot be applied to the ride taken. Once you've found your Metrocard balance, click "OK" to return to the main menu. However, a PATH SingleRide ticket is available from MVMs in PATH stations for $2.75, valid for 2 hours and only on PATH. The date is located at the upper left corner on the back of the card. The following MetroCards can be replaced: For help, call 511 between 6 a.m. and 10 p.m., 7 days a week. [54], Although the Pay-Per-Ride MetroCard is accepted on PATH, the regular SingleRide ticket is not. The first was between the Q22, the Q35, and the 2 and 5 trains at the Flatbush AvenueBrooklyn College station. Later issues of Senior Citizen and Disability MetroCards are uncolored (all white with black printing on back with photo, gold face remains unchanged) for gender neutral requests. 130 Livingston Street What pays my fare? Your group must complete the trip together for transfers to be valid. Washington, DC 20590 corner on the bottom of the MetroCard is used for two purposes. Almanac, Use of Complete the mail-order form and submit payment. Unlimited rides cannot be applied to non-MTA transit systems such as the PATH or AirTrain JFK; to use these systems that require a value-based fare, riders can load money on their Unlimited Ride MetroCard by selecting "Add Value" when refilling at a MetroCard Vending Machine or at a station booth. Otherwise, you risk a $180 fine and/or removal from the bus. It is the primary payment method for the New York City Subway (including the Staten Island Railway), New York City Transit buses and MTA buses. Including Limited-Stop and Select Bus Service buses. There are no free transfers to or from PATH. [14], On September 28, 1995, buses on Staten Island started accepting MetroCard, and by the end of 1995, MetroCard was accepted on all New York City Transit buses. Panel Backs Automated Fare System", "M.T.A. An EasyPayXpress account is opened with either $30 or a 30-day unlimited balance of $121. How it Works. The gold MetroCard keeps track of the number of swipes at a location in order to allow those same number of people to transfer at a subsequent location, if applicable. 130 Livingston Street [15] On June 1, 1993, MTA distributed 3,000 MetroCards in the first major test of the technology for the entire subway and bus systems. Students who receive a student MetroCard must live: In May 2019, the MTA voted to phase out the half-fare student MetroCard and distribute only full-fare cards for students who qualify for a MetroCard.[67][68]. Between certain bus routes as specified in. The app usually shows the balance directly. The best way to tell if you need to replace your card is to check the serial number on the back. The MetroCard is a pre-paid card that conveniently allows you to pay for subway and bus transit in New York City. Booth transactions must be in cash. [ 123 ] ) are local services purposes... Cash. [ 123 ] transaction and up to $ 80 in one transaction and up to $ in. 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